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Video 1 Hours
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Certificate of Completion
We are not born good listeners: it is a skill we earn through study, and masterful practice.
Feeling tired, stressed, powerless, annoyed, resentful or angry at work? Chances are not quite perfect communication has something to do with it. Poor communication in organizations is like a vampire that sucks out resources, leaving behind:
too many mistakes
too much misunderstanding,
infighting and open resentment,
turnover and losses.
This course, Learn how to Listen Like a Leader, one of our Business Soft Skills series. You learn everything you need to know for better, deeper, more effective listening, the first step in good communication. Great leaders are good listeners, but we are not born good listeners. It is a skill that has to be learned, practiced and mastered. This course has it all, including how to listen, reflect, respond reflectively, and directively. Taking it will lead to
better use of resources
better quality results
more collaboration less infighting and power games,
happier co-workers and customers
Delivered through attractive, lively online video, rich documents, and carefully constructed exercises. You must take this course if you care about being more effective as a co-worker, Leader, and/or a human being.
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